Part-Time Customer Service at BMO

Drive customer satisfaction as a part-time Customer Service Representative ist clients with banking needs and offer tailored financial solutions from Tuesday to Saturday.

In this role, you'll work a minimum of 18.75 hours across 3-5 days each week, focusing on understanding individual customer requirements. You will handle various bank transactions, provide insightful advice on financial products, and refer opportunities to colleagues. Your collaborative approach will help achieve desired customer experiences and support branch performance.

Key Responsibilities:

• Greet customers and determine their needs

• Offer solutions for banking services and transactions

• Recommend digital self-serve options to customers

• Collaborate with team members for effective service

• Report unresolved issues to branch management

Requirements:

• Fluent in English;
Farsi is a plus

• Post-secondary degree or certification preferred

• Ability to engage customers confidently

• Basic understanding of banking operations

• Excellent listening and problem-solving skills

Enhance the banking experience for customers and contribute positively to BMO's team.
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