Community Impact Ambassador
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
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Our Community Impact Ambassador delivers dynamic service while representing the Credit Union brand throughout our communities. This position requires a High School diploma and a highly motivated, independent individual that can also thrive in a team environment. Neches is proud to be a Great Place to Work certified company, with $1 billion in assets and over 80,000 members, dedicated to delivering signature service and providing financial resources to improve our members’ financial well‑being.
We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.
- At least 1 year of experience working with the community, building relationships or equivalent customer service experience
- Networking and relationship‑building skills
- Knowledge of Credit Union products and services and Microsoft Office, including Excel
- Strong interpersonal skills and the ability to interact effectively
- Excellent written and verbal communication skills
- Effective time management and exhibits strong organizational and multitasking skills
- Ability to work independently while displaying initiative
- Maintain a high level of professionalism
- Dependable; punctual and regular attendance
- Friendly, positive, energetic, responsible, outgoing
- Ability to work well in a team environment and support the credit union’s mission and values
- Represent Neches FCU in the community, ensuring visibility and awareness
- Maintain relationships with local businesses and chambers
- Educate and inform about our products and services available
- Distribute Neches FCU promotional materials throughout the community
- Assist with hosting on‑site member drives and seminars as needed
- Assist with conducting financial literacy courses as needed
- Assist with event preparation and represent Neches FCU at local businesses and community events
- Schedule, track and maintain exposure
- If Neches vehicles are unavailable, mileage is paid for using personal vehicle
- Other duties assigned as needed
Classification: Non‑exempt
Location: Administration (Port Neches)
Hours: Scheduled for 40 hours per week between the hours of Monday – Friday 8:15 AM to 5:15 PM with weekends, early morning and evenings as needed.
Seniority levelEntry level
Employment typeFull‑time
Job functionOther
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