TEMPORARY​/Business Tax & Lien Services Specialist - Finance Dept

Position: TEMPORARY/CONTRACT - Business Tax & Lien Services Specialist I - Finance Dept

The City of Port St. Lucie is an equal opportunity employer.

This is a contractual temporary position not to exceed 12 months. This position is full time, 40 hours a week. After the applicable waiting period, the individual will be eligible for health benefits.

The starting hourly rate for this position is $21.22 - $24.40 depending on qualifications.

This position is considered an Essential Position for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials.

This entry‑level position provides frontline customer service and clerical support for both Business Tax and Lien Services functions. The Specialist I assists with processing business tax receipts and basic lien‑related activities while ensuring compliance with City ordinances and Florida Statutes. Work is performed under close supervision and focuses on transactional accuracy, customer assistance, and record maintenance. This position facilitates the development of public trust and confidence in the City.

The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.
• Evaluate, recommend, and establish policies and procedures to continuously improve operations, decrease turn‑around times, and streamline processes to provide quality customer service.
• Provide customer service related to business tax receipts and municipal liens, including general inquiries, payment information, and application status.
• Assist with processing new, renewal, and transferred business tax receipt applications; verify completeness of submitted documentation.
• Collect and process payments for business taxes and lien payoffs; issue receipts and ensure accurate data entry.
• Assist with basic lien research, account updates, and payoff information as directed.
• Schedule and prepare routine documentation for Special Magistrate hearings, including modifications and vacates.
• Maintain electronic and paper records in accordance with records retention requirements.
• Access, input, and retrieve data from applicable systems including Munis and other departmental software.
• Support departmental reporting and assist with reconciliation of daily transactions.
• Other duties as may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Graduation from an accredited high school or possession of an acceptable equivalency diploma required. One (1) year of experience in clerical/customer service or related field required.

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledge of bookkeeping principles and procedures.
• Knowledge of Microsoft Office Suite such as Word, Excel, PowerPoint, and Outlook.
• Ability to apply such knowledge to work problems.
• Ability to make mathematical calculations with reasonable speed and accuracy.
• Ability to communicate effectively in writing and orally.
• Ability to establish and maintain effective working relationships with employees and the public.
• Ability to focus on the positive in every situation.
• Ability to model respect for individuals, teams, and the organization.
• Ability to stay centered when challenged.
• Ability to work under pressure and meet deadlines.
• Ability to follow through with…