Booking Support Specialist
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Office Administrator/ Coordinator
Remote | Flexible Schedule | Training Provided
We're looking for organized, responsive individuals to help clients with booking details, confirmations, updates, and general coordination.
As a Booking Support Specialist
, you'll assist with gathering information, organizing reservation details, answering routine questions, and helping keep each client's plans accurate and up to date.
Previous experience is not required. Training and ongoing support are provided.
What You'll Handle- Assist with booking requests and confirmations
- Gather client preferences, dates, and important details
- Provide updates and follow up on pending items
- Help organize accommodation, transportation, and activity information
- Maintain accurate client records
- Assist with changes or adjustments
- Research available options when needed
- Keep booking details organized throughout the process
- Strong organization and attention to detail
- Clear, professional communication
- Dependable follow-through
- Comfort working independently
- Ability to manage multiple requests
- Familiarity with email and online systems
- Willingness to learn new tools and processes
- Adaptability when details change
Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.
What You Can Expect- Fully remote work
- Flexible scheduling
- Structured training
- Ongoing support and resources
- Access to digital booking tools
- Experience in client and reservation support
- Opportunities to strengthen communication and organizational skills
We are currently accepting applicants located in:
United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions
Hiring ProcessSelected applicants will be invited to a live interview where we'll review the role, responsibilities, compensation structure, training, support, and next steps.
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