Sandpiper Bay Inclusive - Front Desk Assistant Manager OEM

Address 4500 SE Pine Valley St, Port Saint Lucie, FL, 34952

Job Description

At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Assistant Manager, you'll work closely with the Front Desk Manager to oversee the operation of our Front Office. Your role is critical in providing attentive, friendly, and efficient service to guests while maximizing room revenue and occupancy. If you’re a customer service superstar with excellent problem-solving and communication skills, committed to ensuring an unforgettable guest experience, join our team!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

• Customer Service Orientation: Deliver exceptional service to guests and employees, ensuring a warm and friendly demeanor at all times.
• Problem-Solving Ability: Anticipate and address issues proactively to maintain smooth operations and enhance guest satisfaction.
• Communication
  
  Skills:
  
  Clearly convey information and resolve concerns from co-workers and guests effectively.
• Financial Acumen: Work with financial information and data to support the management of room revenue and occupancy.
• Supervisory
  
  Skills:
  
  Motivate, coach, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
• Organizational
  
  Skills:
  
  Maintain high standards of personal appearance and grooming, ensuring compliance with company regulations and safety standards.
• Technical Proficiency: Utilize Windows operating systems and relevant software for effective management and reporting.

• Experience: 3-5 years of progressive experience in a hotel or related field, preferably with supervisory experience.
• Education: 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• Attributes: Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Additional Requirements: Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering
  Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan