Cafe Associate
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Base pay range
$16.00/hr - $23.00/hr
This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Position SummaryWhy do people love eating in our café at Sam’s Club? Our members tell us one of the biggest reasons is our hard-working and happy-to-help café associates. Do you have a passion for preparing food? Our cafe associates listen to our member’s needs, prepare their food orders and provide fast and friendly service. We take pride in every aspect of our work and perform it with energy and enthusiasm.
We need strong team players, with a commitment to serving our members and creating the warm and friendly environment they deserve – serving up a meal just like at home! Be a part of a team that offers customers more of what they love, for less.
- Maintains up-to date knowledge of product specifications related to prepared food merchandise; collaborates with cross functional teams and helps educate other associates on tools, tasks and resources; communicates effectively with team members; and remains flexible to the needs of the business to work in other areas.
- Prepares food according to item specifications; plans future productions and mass productions; prepares for seasonality; adheres to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operates, maintains, and sanitizes equipment; demonstrates understanding of product and layout execution.
- Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; uses handheld technology to make immediate business decisions related to production, ordering merchandise, receiving club pickup orders, training, and product quality with the member in mind; adapts to new tools and encourages others to use them.
- Drives the performance of the area; stocks and rotates merchandise; ensures quality and date control standards; eliminates waste; provides member service by acknowledging the member and identifying member needs; assists members with purchasing decisions; accepts payment types; locates merchandise; and resolves member issues and concerns.
- Acts as a brand advocate; develops, influences and inspires others to work in a respectful, supportive and team-oriented style; understands roadblocks and assists in training.
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; uses the Open Door Policy; and applies these in executing business processes and practices.
- Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, co-workers, customers, and other business partners; identifies priorities, deadlines, and expectations; carries out tasks; communicates progress and information; determines and recommends ways to address improvement opportunities; and adapts to and learns from change, difficulties, and feedback.
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see One.
Walmart at - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility…
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