Complex Care Support Worker

This is a complex care support worker role for an experienced and dedicated individual to join the Libertatem Healthcare Group in Port Talbot. The role involves providing exceptional care and support to a young client with complex needs, including assisting with personal care, PEG feeding, medication administration, and emotional support. The successful candidate will have previous experience in a similar role, preferably supporting clients with complex needs, and a caring and compassionate nature.

The Complex Care Support Worker will be responsible for assisting with the client's personal care, PEG feeding, medication administration, and hydrotherapy physio. They will also be expected to provide emotional support and companionship, support with moving and handling, mobility and physical activities, and light housekeeping duties. The candidate should have experience and/or knowledge of PEG, dystonia, and dysphagia, and a valid UK driving license to drive during shifts.

Libertatem Healthcare Group is a national provider of care and support services, with a focus on delivering the highest standards of care and making a real difference in people's lives. They are rated 'Outstanding' by the Care Quality Commission and 'Good' across all areas by CIW in Wales.

Complex Care Support Worker

Location: Port Talbott

Pay: £15.31 - £16.08
Job Type: Zero-hour contract Shifts: 8am-8pm, 7 days per week. Full time/part time hours available.

We also have waking and sleeping night shifts available, 8pm-8am, 7 days per week.

About Us: At Libertatem, we believe in providing exceptional care that makes a real difference in people’s lives. We are a friendly, supportive team dedicated to helping individuals live independently and with dignity in their own homes.

Role Overview: We are offering an opportunity for experienced and dedicated Spinal Injury Support Workers to join our new client in Port Talbott, working on a 2:1 ratio. Our client is a fun-loving male in his early 20’s with a brilliant sense of humour and a passion for football—proudly cheering for both Cardiff City FC and Chelsea. He’s an adrenaline enthusiast who enjoys skiing, surfing, and zip-wiring.

Whilst you won’t find a pet goat at home, you will spot a cherished photo of Bartley—the goat he sponsored in honour of Cardiff City’s mascot!

Our client has complex needs such as dystonia, dysphagia, and a PEG, plus allergies which require epi pens. To support his independence and lifestyle, we’re seeking support workers who are confident, empathetic, and capable of building a strong, trusting relationship, preferably via humour!

Key Responsibilities:

• Assisting with personal care (washing, dressing, toileting)
• PEG feeding and medication
• Assisting with hydrotherapy physio
• Preparing meals and supporting with nutrition
• Administering medication (training provided)
• Providing emotional support and companionship
• Supporting with moving and handling, mobility and physical activities

What We’re Looking For:

• Previous experience within a similar role, ideally supporting clients with complex needs.
• Experience and/or knowledge of PEG, dystonia and dysphagia
• A caring and compassionate nature
• Ability to work independently and as part of a team

What We Offer:

• Access to our benefits and communication platform
• Exclusive discounts at thousands of recognised retailers
• Access to our Wellness Centre
• Support with financial wellbeing
• Discounts on gym memberships
• Discounts on healthcare cash plans
• Employee Assistance Programme (EAP)
• #libertatem
• About Us

The Libertatem Healthcare Group, part of Sonderwell, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client’s independence at the very centre of everything we do.

Be part of something exceptional! The Libertatem Healthcare Group is proud to be rated

OUTSTANDING by the Care Quality Commission andGOODacross all areas by CIW in Wales. Join a team that’s committed to delivering the highest standards of care and making a real difference every day.

• Previous experience within a similar role, ideally supporting clients with complex needs. Experience and/or knowledge of PEG, dystonia and dysphagia. A valid UK driving licence. A caring and compassionate nature, excellent communication skills, and the ability to work independently and as part of a team.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.