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Frontline IT Support Engineer; 1st Line – Customer-Focused

Job in Port Talbot, Neath Port Talbot, SA12, Wales, UK
Listing for: Ascent People Ltd
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 20000 GBP Yearly GBP 20000.00 YEAR
Job Description & How to Apply Below
Position: Frontline IT Support Engineer (1st Line) – Customer-Focused

Ascent People Ltd in Wales is seeking a 1st Line IT Support Engineer for a progressive software house in Bangor. You will handle external customer software and application support, aiming for fast, effective first-line resolutions with strong service orientation.

The role includes training, ongoing career progression, and opportunities to work with Windows, Unix and SQL. Salary up to £20k with benefits;
Bangor and Gwynedd North West Wales are easily commutable from nearby towns.

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