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Junior IT Service Desk Analyst: 1st​/2nd Line Support

Job in Port Talbot, Neath Port Talbot, SA12, Wales, UK
Listing for: Ascent People Ltd
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below

Ascent People Ltd in Wales is seeking a Graduate/Junior Service Desk Analyst to join a progressive software house's Software/Application Support Team. You will provide frontline support for external customers, aiming for high first/second call resolution and receiving full product training with clear career progression.

The role covers supporting Windows/Unix/SQL based applications, communicating effectively and delivering excellent customer service from our Bangor office in North Wales.

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