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Service Desk Technician Learning & Perks
Job in
Port Talbot, Neath Port Talbot, SA12, Wales, UK
Listed on 2026-09-04
Listing for:
Exponential-e
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Exponential-e is seeking a 1st line IT Support professional to handle Windows desktop issues and network-related queries. You will resolve tickets via phone, portal, and email, and escalate when needed, ensuring SLAs are met.
You will communicate clearly with technical and non-technical staff, participate in access management tasks, and support multiple projects within a busy tech environment.
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