Care Group Operational Director

Employer Swansea Bay University Health Board Employer type NHS Site Swansea Bay University Health Board Headquarters Town Port Talbot Salary £114,475 - £131,732 per annum, pro rata Salary period Yearly Closing 05/11/2026 23:59

Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.

Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.

Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Posts Available:

• Surgery Care Group
• Cancer Centre and Clinical Services Care Group

Swansea Bay University Health Board is implementing a clinically led Care Group model, bringing services together around patient pathways to improve outcomes, experience and sustainability.

As a Care Group Operational Director, you will be a key member of the Care Group triumvirate, working alongside clinical and professional leaders to deliver high-quality, safe and effective services. You will translate strategic priorities into operational delivery, ensuring excellent patient care, staff experience and service performance.

The role includes responsibility for operational performance, workforce planning, resource management and service improvement across the Care Group. We are seeking collaborative and influential leaders who can manage competing priorities, optimise service delivery and support clinically led decision‑making.

This is a unique opportunity to help shape the future of healthcare across Swansea Bay and contribute to a significant organisational transformation programme.

Applicants should indicate their top three Care Group preferences within their application and review the accompanying Care Group Structure Document for further information.

Full-time (37.5 hours per week)

Interview dates: 2-4 December 2026.

• Provide strategic and operational leadership for all services within the Care Group portfolio, ensuring they are safe, high‑quality, efficient, and aligned with the health needs of the population. They will lead service transformation and sustainability programmes, including the development and implementation of medium‑term and annual strategic and operational plans, ensuring services remain responsive, effective, and continually improving.
• Lead and champion a culture of continuous improvement, through compassionate leadership, inclusion, and psychological safety. Play a pivotal part in shaping and sustaining a positive, values‑driven organisational culture that supports staff wellbeing, engagement, and high performance across the Care Group.
• Provide expert professional, strategic, and operational leadership, ensuring that services deliver high‑quality, patient‑centred care and that the needs of patients, families, and the wider community are prioritised. Holding comprehensive responsibility for workforce leadership, including alignment with legislation and service standards, and exercising full line management responsibility. This includes undertaking the full range of workforce functions such as recruitment, appraisal, performance management, disciplinary and grievance processes for several diverse teams.
• Participates in the Gold On-Call rota, and deputising for the Executive Director as required.