Installation and Maintenance Engineer

Installation and Maintenance Engineer

Location:

Port Talbot / Carmarthen / South Wales.

Salary: £38,000 negotiable on experience.

Benefits: company vehicle, overtime paid at 1.5× over 40 hours, double time on Sundays, call‑out allowance, 25 days leave (PA) plus bank holidays.

The Company
The well‑established organisation installs and services perimeter security and industrial doors throughout the UK. They are currently in a period of growth and now require an Installation and Maintenance Engineer to work on various client sites. Previous door experience would be advantageous but is not essential as cross‑training can be provided.

The Role
This is a full‑time permanent position installing, fault‑finding and repairing industrial garage doors for the company’s ever‑growing client base. You could be based out of either Port Talbot or Carmarthen offices and will travel to customers’ sites on a daily basis. Occasional overnight trips will be required for clients further than 1.5 hours from work. You will work a 40‑hour week with overtime often on offer and call‑out on a roster basis.

There are no shifts or standard weekend requirements. The work involves both electrical and mechanical duties but with a definite electrical bias.

• Service and Repair:
  Perform installation, maintenance, and repair of the company’s full product range, covering all types of automation.
• Fault Diagnosis and Customer Support:
  Attend sites to diagnose faults, estimate repair requirements, and conduct service calls, advising customers on potential equipment issues.
• Maintenance and Site Surveys:
  Carry out routine maintenance independently and within a team, attend site surveys for both repairs and new installations.
• Risk Assessments:
  Conduct all required risk assessments to ensure compliance with current industry legislation.
• Quality Assurance:
  Ensure all installation and maintenance tasks meet benchmark standards, especially in HVM and perimeter security.
• Inventory and Reporting:
  Maintain accurate personal van stock levels and report timesheets with job details and travel information.
• Documentation:
  Complete reports, job sheets, and basic administrative tasks on mobile devices.
• Lead Generation:
  Identify and generate leads for Planned Preventative Maintenance (PPM) and new product opportunities.
• Project Management and Relationship Building:
  Work towards managing small projects as required and build lasting customer relationships.
• Skill Development:
  Progress toward a senior engineer or management role by expanding product knowledge and exposure, and completing various training courses, including college courses, online learning, and manufacturer‑specific courses.
• Travel Flexibility:
  Willingness to work across the UK.
• Other Responsibilities:
  
  Perform welding tasks as needed across departments.

• Field service or factory maintenance experience within a relevant industry.
• Mechanical and electrical engineering expertise with an electrical bias.
• Diagnostic skills.
• Welding skills.
• Ability to pass security clearance.
• Holding a CSCS/CCSNG/IPAF card is advantageous but not essential.
• DHF/Gate Safe trained or willing to obtain.
• Valid driver’s licence essential.
• Willingness to work away from home and outside normal hours when required.
• Physically fit and active to meet the needs of the role.
• Self‑motivated, proactive, and capable of independent work.
• Team player with strong listening skills and customer focus.
• Exceptional problem‑solving skills.

Excellent opportunity to join the niche industrial door sector and learn new skills. The company offers an excellent salary, company vehicle, overtime paid at 1.5× over 40 hours, double time on Sundays, call‑out allowance, 25 days leave (PA) plus bank holidays, and product training as required. For more information contact Kim Simpson of Work Wales for a confidential discussion.