NPT Family Officer

Details of the job are provided below. Further information is available in the Job Description and Person Specification.

Job reference REQ
05828 Date posted 14/08/2026 Final date to receive applications 31/08/2026 Location Port Talbot Civic Centre Salary Grade 4 SCP 5 £ 25,583 - SCP 9 £ 27,254 Pro Rata Package “Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities.” Contractual hours 22 Basis Part time Job category/type Administration and Business Support Attachments NPT Family Officer JD Welsh.docx

FIS Officer Job Description and Person Specification 2026.docx Reasons to work for

We are currently looking to appoint a part time NPT Family Officer who must possess strong organisational, communication and IT skills. The appointed person must be professional, hard-working and able to organise and multi-task. The position will be 3 days a week (Monday-Wednesday) and will job share with the existing Officer.

We are looking for someone who is good with people, has excellent written and verbal communication skills and experience of providing general administration to a small team.

You will provide information to families, young people and professionals using a variety of media such as our website and social media pages as well as via email, text and telephone. You will update our social media pages and use the Dewis database to find services that support families.

Your daily routine will include responding to queries, creating social media content, contacting service providers to ensure their database entries are kept up to date as well as providing general admin support to the team and recording analytics about our website and social media reach.

About you:

Do you have:

• Experience of providing admin support to a busy team
• The ability to create interesting social media content
• The ability to use a wide range of Microsoft applications
• An understanding of confidentiality and GDPR
• A minimum of 4 GCSEs at grades A-C (or equivalent)

About us:

We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package witha remarkable 15.3% employer pension contribution
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.

DBS requirements:

• This post is subject to an enhanced DBS disclosure with both adult and child barred list checks.

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language Requirements:

Welsh Language skills are desirable

Additional Information:

Applications may be submitted in Welsh, applications submitted in Welsh will not be…