Receptionist​/Administrative Support Specialist

Job Category: Administration

Requisition Number: RECEP
001535

• Full-Time
• On-site

Corporate
Port Washington, WI 53074, USA

Position

Purpose:


Under the direction of the HR Operations Manager, this role provides cross-functional administrative support to help ensure efficient office operations and contribute to a productive and profitable organization. Key areas of responsibility include front desk coordination, accounts receivable assistance, human resources support, and event coordination.

Major Accountabilities

• Provide administrative support to all departments – Personal Lines, Commercial Lines, Employee Benefits, and Support (Accounting, Marketing, IT and HR). Including, mail, calendar invites, meeting arrangements, etc.
• Reception duties – Answer, screen, and direct incoming calls in a courteous and professional manner.
• Greet and assist visitors, creating a welcoming and professional front office environment.
• Assist with meeting(s) preparations and logistics
• Process all incoming and outgoing mail – manual and electronic versions, including UPS & Fed Ex. Call in postage meter.
• Electronic scanning and routing of various documents and forms, including daily mail
• Ordering supplies, overseeing supply inventory
• Manage incoming bank mail and process bills related to shipping and courier accounts.
• Assist with the preparation and coordination of mass and special mailings.
• Provide support to the Accounts Receivable function by entering payments and tracking balances
• Assist the HR team with administrative tasks.
• Support planning and execution of internal events, including employee engagement activities and company celebrations.
• Perform other administrative duties and projects as deemed necessary

Qualifications

• Associates degree desired and/or equivalent work experience
• 2+ years’ experience in providing administrative/office support
• Strong business acumen with a thorough and detailed approach
• Punctual, dependable and flexible
• Interact with staff (at all levels) in a fast-paced environment, with an elevated level of professionalism, organization and confidentiality
• Willingness to help customers, callers, visitors and coworkers, Courteous pleasant friendly nature
• Provide prompt, efficient and courteous service for customers by directing calls
• Command of the English language with pleasant and clear speaking voice
• Possess an attention to detail, independent judgment along with keen decision‑making skills
• The majority of work will be done with the use of a Window’s based personal computer. Individual must possess solid working knowledge of the following computer software:
  Microsoft Office Suite (Word, Excel, PowerPoint & Outlook), Internet/Search engines and have the aptitude for learning new technology and software easily (i.e. IPads (Efficiency Apps), Zoom, Microsoft Teams, Electronic Whiteboards, Projectors)
• Due to the degree of interaction with people, must have excellent interpersonal communication skills, both written and verbal. Adept at establishing relationships with all parties involved, a team player.
• Provide help and support for the licensing team

Ansay is a growing, employee-focused insurance agency with strong community roots. We value collaboration, continuous improvement, and professional growth, and we invest in our people through training, technology, and career development opportunities.

At Ansay & Associates we believe in building lasting relationships and bringing every customer a level of service that exceeds expectations
-It’sthe Ansay Way! As such the following core values guide our behaviors:
Respect
–Compassionate and Loyal
Integrity
–Honesty and Trustworthy,
Accountability
–Responsible for Actions & Results,
Passion
–Unfailing Dedication & Pride In Work,
Positive “I Can Do”…