T-Mobile Authorized Retailer Sales Associate

Join to apply for the T-Mobile Authorized Retailer Sales Associate role at GP Mobile

Luna Wireless, is one of the largest Authorized T-Mobile Retailers in the US!

Seeking candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be! We have FT and PT positions available.

Se prefieren hablantes bilingües de español, pero no se requieren.

Do you have what it takes to be a game changer?

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. In a fast‑paced environment where technology evolves, RSRs build relationships, educate customers on devices and plans, and continuously uncover customer needs to create loyalty and lasting connection.

• Build proficiency in serving and selling to customers while providing a world‑class customer experience and building loyalty.
• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep customers connected to the people and lifestyle they love.
• Approach service and sales needs with composure, integrity, and compassion.
• Become skilled with and consistently use digital tools in interactions and onboarding to actively demonstrate coverage and service benefits.
• Complete training on T‑Mobile in‑store experience, new skills and processes, knowledge of systems and reference resources.
• Make the most of your time on shift, consistently seeking out information between customers and learning about innovations in wireless and technology.
• Cash handling and store operations responsibilities as needed.
• Establish relationships and partner with T‑Mobile employees across channels, including business and customer service, to collectively own the customer experience and resolve issues for a seamless environment.
• Successfully identify and hand off small business leads.
• Support team initiatives and create an inclusive environment.

• Passionate customer advocate who enjoys connecting and having fun doing it.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues.
• Effective at balancing customer needs and performance goals.
• Six months of customer service and/or sales experience; retail environment preferred.

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• Bilingual candidates encouraged to apply

We are an equal opportunity employer and welcome everyone to our team. At Luna Wireless, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non‑binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.

Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!