IT Helpdesk Technician

• Job Title: IT Helpdesk Technician
• Salary: £30-35,000 - open to discussions based on experience
• Location: Belfast
• Contract
  :
  Permanent, full-time
• Work Pattern: Monday-Friday, standard operational hours, hybrid working arrangements (2 days from home)

Join our client's team as an IT Helpdesk Technician, supporting around 600 users in a fast‑paced environment. You'll handle day‑to‑day issues across hardware, software, and networks, while also getting involved in IT projects, upgrades, and infrastructure improvements, offering a great opportunity to develop and grow your skills.

What's in it for you?

A fantastic opportunity to join a well‑established and highly respected organization which has a strong reputation for stability and integrity. It's a supportive environment where teamwork is valued and employees are given the chance to develop through hands‑on experience across a varied IT landscape.

Essential:

• Experience in IT support/helpdesk or desktop support
• Knowledge of Active Directory, networks, and hardware support
• Strong communication & problem‑solving skills
• Relevant IT qualification or 3-5 years' experience

Desirable:

• Certifications like CompTIA (A+, Network+, Security+)
• Certified training qualification in Office 2010 / 2013/2016
• Proven experience in training others

Why choose VANRATH?

Partnering with VANRATH gives you access to exclusive IT opportunities, expert market insight and tailored career guidance. We take a consultative approach; offering honest advice, interview preparation and direct access to hiring managers—ensuring a smooth process and the best possible role fit aligned to your skills and long‑term goals.