NPI Manager

• Lead, coach and empower the NPI team to deliver multiple commercialisation and process implementation projects from product handover through scale-up, validation, factory implementation and launch

• Set priorities, delegate project ownership and ensure robust scope, plans, milestones, resources, dependencies and launch-readiness criteria

• Coordinate multidisciplinary internal and external stakeholders, resolving barriers and intervening when senior alignment or escalation is required

• Plan and execute pilot plant work, factory trials and commercial start-ups, converting learning into validated process parameters, manufacturing instructions and operational standards

• Ensure audit-ready handovers to Operations and Technical teams with evidence of process capability, repeatability, quality performance and completed validation documentation

• Evaluate raw material and packaging specifications and deliver packaging implementation or change programmes

• Ensure products, packaging and process changes meet food legislation, customer codes of practice, food safety policies and internal quality systems

• Manage the cross-functional master schedule and identify and mitigate technical, quality, operational and regulatory risks

• Provide oversight of stage-gate and governance reviews, progress updates, risks, resources and launch readiness

• Hold the team accountable for launch approvals and post-launch reviews

• Manage relationships with suppliers, packaging partners, contract manufacturers and customer technical teams

• Lead and develop the NPI team through objectives, coaching, feedback, succession planning, recognition and performance management

• Lead delivery of the R&D strategy on site and contribute to site strategy, continuous improvement, cost optimisation and standardised NPI processes

• Typically, 5 years relevant experience in NPI, process development, commercialisation or product implementation within food manufacturing
• Demonstrated ability to set direction, delegate effectively, coach others, build accountability and intervene appropriately when management oversight is required
• Degree qualification in Food Science, Food Technology, Dairy Science, Engineering or a related discipline
• Strong understanding of food manufacturing processes, factory trials, scale-up, validation and operational readiness
• Knowledge of food safety and quality management systems, regulatory compliance, product specifications, allergen management, labelling and customer approval requirements
• Excellent project governance, communication and stakeholder management skills, with sound judgement in prioritisation, escalation and decision-making
• Strong problem-solving capability and the confidence to make informed decisions under pressure
• Dairy, spreads, cheese, chilled foods or packaging experience would be advantageous
• A Project Management qualification, Lean Six Sigma certification or equivalent would be beneficial

Demonstrates expertise in New Product Introduction (NPI) processes, food manufacturing, and project management, ensuring compliance with food safety regulations and quality standards. Capable of leading cross-functional teams, managing stakeholder relationships, and driving continuous improvement initiatives.

• New Product Introduction (NPI)
• Food Manufacturing Processes
• Project Management Qualification
• Food Safety and Quality Management Systems
• Stakeholder Management

• Process Development
• Commercialisation
• Factory Trials
• Scale-Up
• Validation
• Operational Readiness
• Packaging Implementation
• Regulatory Compliance
• Allergen Management
• Labelling Requirements

• Coaching
• Delegation
• Problem-Solving
• Communication
• Decision-Making

• Lean Six Sigma Certification
• Project Management Qualification

• Food Science
• Food Technology
• Dairy Science
• Chilled Foods
• Packaging Experience