Receptionist, Administrative​/Clerical

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At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.

A typical day as a seasonal Client Service Professional/Receptionist at H&R Block involves inspiring people to make confident, informed decisions about their lives, careers, and money, while building client relationships that strengthen each year. You will focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suiting tax professional for their needs.
• Schedule clients the way they would like to be scheduled.
• Help to ensure all clients’ needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Previous experience in a customer‑service environment.
• Experience working in a fast‑paced environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan.
• Additional benefits information available.

At H&R Block we remain committed to building a connected culture—one in which trust, care, and connections are how we work together. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists, surrounded by colleagues who help each other grow and support each other.

H&R Block is an equal‑opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Job

Not Applicable

Full‑time

Administrative

Retail