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BDC Specialist — Elevate Customer Experience & Appointments

Job in Portage, Porter County, Indiana, 46368, USA
Listing for: Castle Automotive Group
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 36000 - 54000 USD Yearly USD 36000.00 54000.00 YEAR
Job Description & How to Apply Below

Castle Automotive Group is seeking a motivated BDC Representative to improve the service experience from the first contact. You will answer calls, establish follow-ups with sales, and schedule appointments, providing initial product information and directing customers to dealership resources.

You will use CRM daily, respond to inquiries via phone, internet, and live chat, and participate in process development with the team.

For the BDC Specialist — Elevate Customer Experience & Appointments position at Castle Automotive Group, we are reviewing applications now.

This is a great role to take on the BDC Specialist — Elevate Customer Experience & Appointments role at Castle Automotive Group.

As a BDC Specialist — Elevate Customer Experience & Appointments, you will play an important part at Castle Automotive Group in Portage, IN, United States.

We invite applications for the BDC Specialist — Elevate Customer Experience & Appointments position located in Portage, IN, United States.

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