Store Manager, Retail & Store Manager

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Company Description

francesca’s® has been a leader in offering unique, free-spirited fashion, jewelry, and lifestyle products for over 20 years. Guided by its mission to inspire discovery and celebrate individuality, the company fosters a culture that values diversity and originality. Since opening its first boutique in Houston, TX, francesca’s® has expanded to 460 boutiques across 48 states. francesca’s® aims to provide spaces for self-expression and celebrate the uniqueness of every customer.



Role Description

This is a full-time, on-site role for a Store Manager located in Portage, MI. The Store Manager will oversee day-to-day operations of the boutique, lead a team of associates to ensure exceptional customer experiences, and maintain high standards of visual presentation and operational efficiency. Responsibilities include managing staff, fostering a customer-focused environment, ensuring adherence to policies, and achieving sales goals. The Store Manager will also focus on inventory management and retail loss prevention strategies.

Qualifications

• Customer Satisfaction and Customer Service skills to ensure exceptional guest experiences
• Strong Communication skills to effectively lead and motivate a team
• Proven experience in Store Management, including team leadership, scheduling, and operational oversight
• Knowledge of Retail Loss Prevention practices
• Ability to analyze sales data, manage inventory, and execute visual merchandising strategies
• High school diploma or equivalent required; bachelor’s degree in a related field preferred
• Previous experience in retail management or a similar role strongly preferred
• Flexibility to work retail hours, including weekends and holidays

Mid-Senior level

Full-time

Sales and Business Development

Retail

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