Sup - Ded Transportation

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers.

Join a company where your contributions help move the world forward—one shipment at a time.

About the Position The Sup – Ded. Transportation assists in the management of transportation support staff which may include customer service, load planners, administrative assistants and Local, OTR (Over the Road), Mobile Lab & Team drivers.

Functions All supervisors oversee daily operations including driver management, route assignment, shipment requests from customers, equipment maintenance, PM (Preventive Maintenance), repair program, invoice reconciliation, and scheduling.

Some supervisors may have P&L budget oversight, assist with carrier/vendor management, shuttle coordination, PIX administration (Pickup Information Exchange, web entry and transportation management software application), customer PODs (Proofs of Delivery)
Promote a safe culture at the site by implementing and following corporate best practices related to safety and security.

Oversee safety compliance and accident investigation/reporting by utilizing Origami, or similar fleet safety programs.

Timely and accurate record keeping in accordance with all state and federal regulations as well as company policies including DOT reporting, licensing documentation and DOT audit documentation.

Provide timely communication to all functional areas within network operations to ensure success with customer requests and meeting planned dispatch times for upcoming loads.

Provide coaching and mentoring to all associates under his or her direct supervision to meet performance goals and provide necessary coaching to assist them in meeting goals.

Administer Smart Drive (video-based safety program technology) review, coaching, and OFI (Opportunity for Improvement) program for all associates under his or her direct supervision.

Gathering and reporting key performance metrics. Maximize efficiency of fleet operations and make recommendations for continuous improvement, measuring key performance indicators and creating, maintaining and presenting account specific reporting.

Maintain associate schedules to ensure total coverage within the department.

Ensure that all customer service requirements are communicated to the outbound team.

Ensure drivers are thoroughly trained on all aspects of the SOPs (Standard Operating Procedures) before going on the road.

Oversee annual performance review for all associates under his or her direct supervision. Make staffing and merit recommendations when necessary.

Qualifications Bachelor’s degree in related field or related required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested.

Two plus years of experience in related fleet dispatch experience and/or training required.

Load planning and knowledge of DOT compliance regulations required.

Customer service, operations and/or industrial background preferred.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to speak effectively before groups or customers or employees of the organization.

Good working knowledge of computers:
Microsoft Word and Excel required.

Ability to solve practical problems and deal with a…