Encapsys-Lab Supervisor

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry‑leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations.

Discover more about Milliken’s curious minds and inspired solutions at  and on Facebook, Instagram and Linked In.

The Lab Manager provides day‑to‑day direction to the Quality laboratory associates by coordinating and directing all aspects of laboratory development, staff training, testing, and ongoing operational support. The incumbent is responsible for the calibration, maintenance, and repair of analytical test instrumentation and identifies, justifies, and procures new instrumentation when needed. The Supervisor leads the laboratory investigation into quality system outages, such as an out‑of‑specification test result.

• Timely test results possessing unquestioned accuracy and precision generated in compliance with cGMPs.
• Training procedures and protocols that ensure associates are qualified before conducting testing.
• Work schedules which maintain 100% coverage of testing capability to support ongoing production.
• Investigation reports which are clear, concise and document a scientifically supported assignable root cause.
• Corrective and preventive actions (CAPAs) which are timely and effective.
• Laboratory SOPs, processes, and protocols compliant with cGMPs and corporate policy.
• Continuous improvement in laboratory operations.
• Increased engagement for associates managed, directly and indirectly.

• Lead and direct the day‑to‑day activities of Quality Laboratory team in testing and releasing raw materials and finished product in a safe and timely fashion.
• Develop and implement laboratory SOPs and other processes that provide timely, accurate test results generated in compliance with cGMPs.
• Investigate quality system outages promptly and thoroughly, identify assignable root causes, and implement effective corrective actions to prevent a recurrence.
• Use statistical data to track and trend laboratory test results and implement effective preventive actions before a quality outage occurs.
• Establish equipment maintenance schedules and maintain equipment calibrations to schedule requirements.
• Develop and execute validation/qualification protocols for QC laboratory instrumentation.
• Develop and execute compendial method verification protocols and coordinate QC test method transfers between client, supplier, and Encapsys R&D analytical laboratories.
• Manage direct reports effectively, including performance management (setting and modifying objectives, giving prompt corrective feedback as well as praise, coaching for improved or sustained performance, reviewing performance, conducting salary planning), career development (planning and holding regular discussions with employees about their personal growth and development, including career goals), and building open and trusting relationships that further high employee performance and engagement.
• Assumes special projects under the direction of the Corporate Quality Assurance Leader.
• SAFETY – Adhere to all plant safety policies and compliance regulations. Actively participate in the safety process through completing safety audits, participating in safety projects, identifying Site Hazards and contributing to safety improvements, and being an attending member of a safety team. Complete annual safety training as required.
• QUALITY – Become familiar with, understand and comply with Milliken Quality Policy, Standard Operating Procedure(s) (SOPs), relevant ISO 9000 standards and Company Policies that are applicable to this position.

a. Be aware of the relevant requirements of the Responsible Care Management System (RC‑14001) and follow plant procedures to ensure compliance to requirements.

b.…