Teller - Porterville West Olive

Teller - Porterville West Olive (37 Hours) at Sierra Bancorp

Job Summary: Tellers are responsible for providing exceptional customer service, including efficient and accurate transaction processing and helping with account‑related inquiries.

Responsibilities:

• Perform routine tasks such as making deposits, withdrawals, transfers, cash advances, receiving loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
• Maintain and balance a cash drawer daily, account for all cash, and turn excess cash and mutilated currency to the vault.
• Enter customer transactions into the computer system and issue computer‑generated receipts.
• Sell cashier’s checks and provide other banking services.
• Answer questions in person or by telephone and refer customers to other bank services as necessary.
• Complete special requests, including closing accounts, taking orders for checks, exchanging foreign currencies, assisting with safe‑deposit boxes, providing statements, preparing merchant cash orders, completing stop payments, and reordering debit cards.
• Place holds on accounts for new account openings, large deposits, or exceptions.
• Prepare outgoing domestic and foreign wires.
• Participate in dual‑control functions, audit other tellers’ currency, and assist in proof certification.
• Protect bank operations by maintaining confidentiality and following security procedures.
• Stay current with applicable laws and regulations through online compliance training.
• Promote strong customer interactions, build relationships, and cross‑sell products and services.
• Demonstrate risk management, including fraud prevention and robbery guidelines.
• Travel to other branch locations to assist in coverage, if needed.
• Participate in qualifying CRA activities.
• Perform other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Excellent customer service skills, attentiveness, information retention, tact, and diplomacy.
• Strong mathematical and analytical skills.
• Excellent communication and organizational skills.
• High attention to detail and accuracy.
• Competence with computers, phone, 10‑key calculator, office machinery, Word, and Excel.
• Ability to work in a fast‑paced environment and under pressure.

Education and Experience: High school diploma or GED equivalent required. Minimum two (2) years of experience in bank operations, new accounts, credit assistant, or loan positions.

Work Environment: Professional office setting with standard office equipment. Reasonable accommodations available.

Physical Demands: Frequent standing, walking, lifting up to 10‑25 pounds, and other routine physical tasks required.

At‑Will Employment Notice: I understand that, if hired, my employment with Sierra Bancorp is at‑will. Either party may terminate the employment at any time, with or without cause, upon lawful notice.

Sierra Bancorp is an equal opportunity workplace and is an affirmative action employer committed to equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.