Post Office Counter Assistant

Post Office Counter Assistant

We have an exciting opportunity for a Post Office Counter Assistant within our existing team at Porthmadog Post Office. Reporting to the Post Office Manager, you will be responsible for ensuring that all customers’ mail items are sent safely and compliantly, banking transactions are completed quickly and efficiently and the wide range of additional services we offer are provided to the highest possible standard.

We are seeking to employ a flexible, enthusiastic and hardworking individual to join our team on a permanent basis. This vacancy is available with a start date.

The successful candidate must be able to offer flexibility in working additional overtime hours throughout the year to cover holidays and provide additional staffing during busy periods. They must also have demonstrable experience of providing excellent face to face customer service. All staff members are expected to be able to undertake the full range of services available at the Post Office and the successful candidate would be expected to undertake any additional learning required to do this.

Casual role as and when needed holiday and sick cover

• Excellent communication skills
• High levels of numeracy and literacy
• Outstanding customer service record
• Previous experience of cash handling
• Highly organised and precise

• Ability to communicate in both English and Welsh
• Previous Post Office or banking experience