Voice & Network Engineer

Voice & Network Engineer - Gloucester (hybrid) £40k-£47k + on-call allowance & Excellent Benefits

We’re working with a large, multi-site organisation seeking a Voice & Network Engineer to join an established infrastructure team.

This is a varied role supporting both voice and network technologies across a complex environment. The successful candidate will be involved in the installation, maintenance, troubleshooting, and optimisation of critical communications and networking infrastructure, with a particular focus on voice technologies.

• Supporting and maintaining voice and network infrastructure across multiple sites.
• Investigating, diagnosing, and resolving network and telephony issues.
• Installing, configuring, and upgrading network and communications hardware and software.
• Managing system backups and supporting disaster recovery processes.
• Monitoring network performance and producing operational reports.
• Supporting LAN, WAN, SIP and unified communications environments.
• Working closely with suppliers, stakeholders, and internal technology teams to resolve issues and deliver improvements.
• Participating in an on-call rota to support business‑critical services.

• Experience supporting both voice and networking environments.
• Cisco CUCM
• Cisco UCCE
• Microsoft Teams Voice
• SIP Telephony
• Voice Networking
• LAN/WAN Technologies
• Experience using network monitoring and management tools.
• Strong troubleshooting and problem‑solving skills.
• Ability to work independently whilst also collaborating effectively with wider technical teams.

• Cisco switching and routing experience.
• Firewall technologies such as Cisco, Palo Alto or Check Point.
• Cisco ISE, 802.1x or MAB authentication.
• Wireless networking experience.

• 24 days + bank holiday rising with service
• Purchase up to 10 days annual leave
• Government pension
• Flexitime
• Wellbeing
• Cycle to work scheme
• On-site gym + more!

Code - INDITND

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.