GILEAD - Residential Support Worker

Join for the GILEAD - Residential Support Worker role at Gilead Community Services, Inc.

Established in 1968, Gilead has over 50 years of experience providing the highest quality services that support each person’s recovery from mental health or substance use challenges. Gilead empowers personal growth, independence, and recovery through improved mental health, physical well‑being, and community integration. Gilead’s supportive and collaborative services are marked by excellence, compassion, innovation, and integrity.

The Residential Support Worker works an awake overnight shift (Th, F, Sa 11 p‑7 a) in Gilead’s Middletown adult supervised apartment program for women. The role includes coaching, mentoring, advocacy, and supportive services for women with serious mental illness, co‑occurring substance use disorders, and trauma histories. The worker also assists with household chores, meal prep, and teaching life skills such as money management and daily living.

The position is suitable for candidates with no prior experience who are interested in entering mental health direct care or seeking a career change.

• High school diploma;
  Associate’s or Bachelor’s degree preferred
• Must maintain and provide proof of a valid driver’s license and automobile insurance in good standing
• Reliable use of personal vehicle as needed

• Generous paid vacation, sick, personal time, and paid holidays
• Employer‑sponsored medical and dental insurance (Gilead pays 88%)
• Long‑term disability and life insurance (Gilead pays 100%)
• Hands‑on learning experience and supervision
• Scholarship, tuition reimbursement, and professional development opportunities
• Paid training, education, and certification as needed (including CPR training)

• Understand client needs and provide support based on Gilead’s training and education
• Assist with meal preparation, household chores, shopping, cleaning, laundry, and money management, while teaching daily living skills
• Deliver recovery-oriented services with an emphasis on dignity, respect, and inclusion of family and other natural supports
• Exchange information between shifts through required reporting documentation and communication, both electronic and paper
• Assist with coordination and provision of transportation to treatment, community, and social outings, and other essential appointments
• Work with the treatment team to support clients’ mental health, providing education and training regarding symptom management, and assessing for risks as needed
• Act with compassion, integrity, and ethics

Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy and must be met through all duties, outcomes, and conditions within the organization.

We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin, or disability. Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to total.rewards. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion.

An Equal Opportunity Employer.