HVAC Service Technician

Come join one of the fastest growing home services companies in the US!

Licensed Residential HVAC Service Technician

Pay:$30 – $45/hr

At
Absolute Air Services (a Sila Services Company),we are a Lennox Premier Dealer, Mitsubishi Diamond Contractor, and an Accredited Bosch Contractor

As recognized leaders for all things HVAC for Hartford County, Middlesex County, and New London County, we’ve grown by providing a best-in‑class workplace for our employees to grow within. Our focus on quality and expert service has led to explosive growth, so we are seeking experienced
Licensed Residential HVAC Service Technician
to join our team.

Are you looking for
stability, growth and development opportunities, and a compensation package that rewards you for your hard work and success
?

Come join the Absolute Air Services team and realize what it is like to be a part of a company that also works for
YOU
!

In exchange for your skillset and commitment, we offer:

• Steady year-round work
• Fully stocked Vehicles, Gas Card, Cell phone, and Tablet
• Weekly Pay
• On-going training and development opportunities to help you reach your goals and advance your career
• 401(k) with Company Match Program
• High Quality, Affordable Medical, Dental, and Vision Insurance
• Health Savings Account with company contributions
• Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
• Paid Holidays
• Paid Time Off (PTO) starting Day 1!
• Parental Leave
• Special deals/Discounts on a variety of services and entertainment
• Tool account
• Safety shoe reimbursement
• Family & friends discounts on services
• Yearly Performance Reviews

In this role, you’ll be responsible for:

• Providing clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy‑saving recommendations. Maintaining customer satisfaction rate through post‑service surveys and feedback. Striving to exceed customer expectations and resolve any concerns promptly.
• Effectively diagnosing and repairing malfunctioning a/c systems, gas and oil furnaces, gas and oil boilers, zoning systems, hydronic heating systems, as well as other HVAC equipment recommending appropriate solutions and discussing options with customers.
• Achieving a best‑in‑class first‑time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.
• Demonstrating continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices.
• Responding to service requests within the defined time frame. Timely response ensures customer comfort and builds trust.
• Completing annual maintenance of heating and air conditioning systems.
• Participating as a member of our on‑call rotation schedule for emergency service requests.
• Identifying opportunities for upselling and cross‑selling additional services, products, or maintenance plans to customers during service visits.
• Remaining flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.
• Maintaining accurate and up‑to‑date records of service calls, work performed, and parts used in the Service Titan platform.
• Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule.
• Additional Duties as Assigned

We’re seeking candidates that possess:

• Valid CT HVAC License (D, S, or B license)
• HVAC Service experience in a residential capacity.
• Ability to prioritize tasks and communicate with customers.
• Demonstrated excellent communication conflict resolution and interpersonal skills.
• Demonstrated ability to work as an effective team…