Relationship Manager
Listed on 2025-12-31
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Business
Client Relationship Manager
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Reports to: Sr. Director of Staffing and Operations
Status: Exempt
Remote Role
As a Relationship Manager at Apollon Wealth Management, you will play a pivotal role in delivering top-tier wealth management services to our valued clients and financial advisors. You will work closely with the advisory team to ensure seamless operational execution, a consistently elevated client experience, and flawless alignment with the firm’s communication and service standards. This multifaceted role serves as both a strategic partner to the lead Financial Advisor/Partner and a trusted point of continuity for clients.
Key Responsibilities- Support the lead Financial Advisor/Partner, ensuring seamless operational execution and fostering client trust
- Schedule and prepare for complex client review meetings, including managing follow-up communications
- Provide general administrative support to the lead client-facing FA/Partner
- Manage the new client and account onboarding process within the CRM and custodian platforms, ensuring accurate information gathering and documentation
- Maintain rigorous CRM data integrity, including timely documentation of client interactions and completion of tasks
- Elevate the personal client experience and support execution of the firm’s strategic communication plan
- Lead the planning, coordination, and execution of client engagement events such as lunch‑and‑learns, webinars, informational sessions, and speaker engagements
- Coordinate with outside vendors and partners to ensure flawless event delivery
- Lead and manage the monthly communication and marketing strategy for existing clients, including logistical coordination and follow‑up tracking
- Manage the company’s professional Linked In presence and other social media activity; regularly update the team website
- Develop and implement internal and external team marketing strategies
- Minimum of five (5) years of experience in a relevant professional field (financial services, marketing, corporate administration, or similar operations‑heavy environments)
- Primarily remote role with approximately one week per quarter of required in‑office work in Maine; technology and equipment provided
- Familiarity with Salesforce preferred
- Working knowledge of custodial platforms (required)
- Communication
- Exceptional written and verbal communication skills for both internal coordination and external client interaction
- Excellent interpersonal skills and a polished, client‑centric approach
- Technical Proficiency
- Strong proficiency in Microsoft Office Suite, CRM software (Salesforce), and digital marketing platforms (e.g., Linked In)
- Proficiency with financial software and tools
- Execution, Organization & Project Management
- Proven ability to work independently, be self‑directed, and manage multiple priorities simultaneously
- High attention to detail and strong commitment to timely task execution
- Strong organizational and project management skills to oversee concurrent client and marketing initiatives
- Demonstrated dedication to maintaining client confidentiality and trust
Mid‑Senior level
Employment typeFull‑time
Job functionSales and Business Development
IndustriesInternet Publishing
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