Scheduling Specialist
Listed on 2026-10-07
-
Business
Business Administration -
Administrative/Clerical
Business Administration, Data Entry
The Real-Time Analyst at Nex Rep will monitor and report real-time schedule adherence using scheduling and time-tracking software and ACD displays. You will identify non-adherent agents and redirect them to the appropriate contact channel while watching KPIs such as staffing and service levels to ensure contractual obligations are met.
This role collaborates with Operations and the Workforce Management team to provide regular reports and adjust coverage as needed.
Our group is growing, and we are hiring a Real-Time Scheduling Specialist in Portland, ME, United States.
The advertised compensation is 55.000 - 70.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Real-Time Scheduling Specialist role in the description above.
We appreciate your interest in this position.
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