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Showroom Receptionist & Design Assistant

Job in Portland, Cumberland County, Maine, 04122, USA
Listing for: Eldredge Lumber
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Admin Assistant
Job Description & How to Apply Below

Showroom Receptionist & Design Assistant

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Overall Responsibility

Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.

Answering, screening and forwarding incoming phone calls.

Assisting kitchen designers and maintain showroom.

Key Areas of Responsibility
  • Greet customers who walk in, find out their needs and call designers out appropriately
  • Answer, screen, and forward incoming phone calls as needed
  • Straighten showroom and make sure samples are put away and showroom is presentable
  • Help customers with small orders
  • Help designers get quotes and pricing on countertops, plumbing, hardware and create customer proposals
  • Place orders, review confirmations and create purchase orders with accurate pricing
  • Order samples as needed and make room for new samples
  • Schedule templates according to cabinet order delivery schedule and customer needs
  • Calculate and follow-up on any balance due on orders once job is completed
  • Process returns and order replacement parts if needed
  • Keep showroom samples and literature updated
  • Start floor plans for designers, including adding walls, windows, and doors into 20/20
  • Schedule deliveries and compile delivery packets with all necessary information including creating fully notated final plans for installation
Qualifications

Experience in cabinet or similar industry ideal. Literate in Microsoft Outlook, Word and Excel; ability to multi-task, strong customer service and communication skills, detail-oriented and highly organized team player required.

Company Description

Eldredge Lumber & Hardware is a family-owned business that has been serving the building and home improvement needs of its community for several decades. Based in the northeastern United States, the company offers a wide range of products, including lumber, hardware, tools, and home improvement supplies. Known for its knowledgeable staff and high-quality customer service, Eldredge Lumber & Hardware caters to both professional contractors and DIY enthusiasts.

The company also provides specialized services such as custom millwork, delivery, and expert advice on home improvement projects. Its commitment to quality and customer satisfaction has made it a trusted name in the region.

Seniority Level
  • Entry level
Employment Type
  • Full-time
Job Function
  • Administrative
Industries
  • Wholesale Building Materials
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