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Customer Service Rep English Customer Service Bilingual

Front Desk Lead: Guest Experience & VIP Services

Job in Portland, Cumberland County, Maine, 04122, USA
Listing for: Longfellow Hotel
Full Time position
Listed on 2026-01-20
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Bilingual
Job Description & How to Apply Below
A prominent hotel in Portland is seeking an upbeat Front Desk Agent to manage guest accommodations. Responsibilities include performing check-in/check-out tasks, managing reservations, providing information about rooms and amenities, and addressing guest complaints. Ideal candidates should have prior experience in similar roles and proficiency with hotel reservations software like OnQ or Opera. This position offers the opportunity to work in a dynamic environment dedicated to customer service.
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