Front Office Team Lead: Guest Experience Champion
Listed on 2026-10-12
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Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist, Hospitality & Tourism
Portland Regency Hotel & Spa in Portland, Maine, seeks a Front Office Supervisor to lead daily operations of Front Desk, Night Audit, Guest Services, Bell/Door/Valet, and Overnight Security/Valet. You will coach staff, ensure service standards, handle guest concerns, and maintain knowledge of Opera Cloud PMS, Silverware POS, and Syn Xis.
This hands-on role requires hospitality leadership, strong communication, and the ability to stay calm under pressure while delivering exceptional guest
We invite applications for the Front Office Team Lead:
Guest Experience Champion position located in Portland, ME, United States.
Step into the Front Office Team Lead:
Guest Experience Champion role at The Portland Regency Hotel & Spa in Portland, ME, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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