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3rd Shift Concierge

Job in Portland, Cumberland County, Maine, 04122, USA
Listing for: Resort Lifestyle Communities
Full Time position
Listed on 2026-10-13
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Guest Services
Salary/Wage Range or Industry Benchmark: 15 - 19 USD Hourly USD 15.00 19.00 HOUR
Job Description & How to Apply Below
Join Our Mission

At Resort Lifestyle Communities (RLC), serving seniorsisn’tjust ajob,it’sa calling. When you join our team, you become part of a close-knit, servant-hearted community guided by our Core Values:

Respect, Honesty, Kindness & Compassion, and Service Excellence. Together, we work toward four essential goals that guide our success:

  • Happy Employees
  • Happy Residents
  • Full Occupancy
  • On-Budget Operations
About the Role

As the3rdShift Concierge,you’llkeep our community secure and running smoothly overnight.

You’llstay alert, tackle tasks to keep the community spotless, and respond quickly to any situation, including emergencies. Every shift ends with the community ready fora great dayahead. Ifyou’redependable,find joy inhelping others, andcreatingpeaceof mind, this role is perfect for you.

What We’re Looking For
  • At least 21 years old with a valid driver’s license and clean driving record;able to valet park vehicles safely.
  • Able to work Thursday-Monday
    11:00pmto 7:30amwhile staying present and alert for the entire shift.
  • High school diploma or equivalent (GED).
  • Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
  • Previous customer service experience, professional appearance, excellentcommunicationand interpersonal skills.
  • Adaptable and flexible to shifting priorities; willing toassistin various areas.
  • Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.
  • Knowledge of the local community,preferred.
  • Intermediateproficiencyin Microsoft Office (Outlook, Word, Excel).
  • Ability to communicate effectively in English with residents, guests, and staff.
  • Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire.
Key Responsibilities
  • Maintain exceptional cleanliness
    throughout the community. This includes vacuuming, sweeping, mopping, operating the floor scrubber, maintaining the indoor pond, refreshing restrooms and the bistro, sanitizing high‑touch surfaces, rolling silverware, emptying waste baskets, dusting, replenishing ice, cleaning the coffee and ice cream machines, caring for the salad bar, and ensuring all shared spaces and furnishings are tidy, stocked, andready for the day ahead.
  • Respond calmly and quickly to emergencies,monitor resident call systems, and coordinate with emergency responders as needed.
  • Support community safety
    by monitoring building systems
    (including fire alarms), following emergency protocols, and guiding residents during fires or severe weather events.
  • Assist with administrative support
    bytaking room‑service requests, selling meal tickets, distributing menus, completing porch drops, scheduling transportation, andmaintainingorganized records.
  • Support community operations
    by walking the community, proactivelynoticingand reporting concerns,assisting with event setup, and providing responsible alcohol service during gatherings.
  • Create memorable first impressions
    by greeting residents, families, and guests, answering calls with professionalism,anticipating needs before they arise, and offering courteous valet services to residents and visitors.
  • Welcome new residents
    by introducing yourself whenever youseethem.
Benefits for Full-Time Employees
  • Competitive compensation and benefits
  • Accessyourpayanytime
  • $341 benefit stipend per pay period to apply toward:
    • Health, Dental, Vision
    • Life Insurance
    • Short- & Long-Term Disability
    • HSA, FSA, LSA
    • Accident & Hospital Indemnity
    • Legal & Identity Theft Protection
  • Paid Time Off
  • 401(k) with employer match
Why RLC?
  • Fast-growing, family-owned company with 60+ communities nationwide
  • Supportive leadership in a beautiful, resort-style environment
  • A purpose-driven role where you make a difference every day
Ready toSupportwith

Heart?

Bring yourservantheart to a place that feels like family.

EOE/ADA

Sable Lodge Retirement Community
74 Running Hill Road
South Portland, ME 04106

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