Sr. UX Designer

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo?

Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we're excited about what's next. Join us.

Senior UX Designer and design leader focused on creating intuitive, customer-centered digital experiences that drive engagement and business impact. Experienced in leading cross-functional teams to translate customer needs into innovative web, application, and digital solutions that balance usability, accessibility, and visual excellence. Brings deep expertise in user experience strategy, interaction design, and design best practices, ensuring consistent, scalable experiences across products and value streams.

Proven ability to collaborate with stakeholders, guide end-to-end design initiatives, and deliver market-leading solutions that improve customer satisfaction and adoption. Passionate about mentoring and developing UX talent, fostering design excellence within agile teams, and establishing methodologies that elevate both user outcomes and organizational capability. Recognized for combining strategic thinking, customer empathy, and strong leadership to create exceptional digital experiences. This is a campus-based position that requires 3 days per week onaite.

• Help define and oversee the UX process across Unum, ensuring best practices are employed across different teams.
• Actively feed ideas and suggestions on how to improve the UX for Unum's customers to the AVP User Experience, and work with that person to refine and roll out best of breed practices to all teams.
• Help set and police standards across different teams.
• Define and reinforce adherence to Accessibility Standards.
• Works both as a team member on individual UX assignments for the majority of the time, but will help provide cross-team support, standardization, best practices and interconnection.
• Partners with business Product Owner, CX roles, Scrum team members, and subject matter experts to support the development of user interfaces that are implementable on the web.
• Develops user interfaces that will bring an exceptional and consistent user experience across multiple digital platforms that are consistent and reinforcing of the corporate brand.
• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive and excellent user experiences.
• Facilitate the Execution Team Lead's vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Actively bring in ideas from other industries and companies that would benefit Unum's client base.
• Responsible for pattern and style libraries and keeps them updated and…