Shift Supervisor Trainee

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

We do it all with heart, each and every day.

The Shift Supervisor Trainee role is an entry‑level, short‑term role that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

• Management
  • Work effectively with store management and store crews
  • Supervise the store’s crew through assigning, directing, and following up of all activities
  • Effectively communicate information to and from store management and crews
• Customer Service
  • Assist customers with questions, problems, and complaints
  • Promote CVS customer service culture (greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy, promoting a positive shopping experience for all customers
  • Maintain customer/patient confidentiality

• Deductive reasoning, analytical, and computer skills
• Advanced communication skills
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, and overtime as needed

• Experience in retail

High School Diploma or Equivalent Preferred but Not Required.

30

Full time

$18.75 - $27.75 per hour. This pay range represents the base hourly rate for all positions in the job grade within which this position falls. The actual base salary offer will depend on factors including experience, education, geography and other relevant factors.

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

The application window for this opening will close on 04/02/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.