Patient Access Manager Lead - Northeast
Listed on 2026-10-15
-
Management
Operations Management, Area Manager, Regulatory Compliance Specialist
About Acadia Pharmaceuticals
Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid‑to‑late‑stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier‑stage programs that address other underserved patient needs.
At Acadia, we’re here to be their difference.
About Acadia Pharmaceuticals
Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid‑to‑late‑stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier‑stage programs that address other underserved patient needs.
At Acadia, we’re here to be their difference.
Seeking talent near:
Chicago, IL;
Boston, MA;
Portland, ME;
New Brunswick, NJ;
New York, NY
The Patient Access Manager (PAM) Lead provides expert field‑based leadership to a geographically aligned team of Patient Access Managers supporting an integrated access portfolio. This role ensures consistent execution of Acadia’s patient access strategy across all brands by coaching, developing, and aligning PAMs to deliver high-quality access and reimbursement support. The PAM Lead serves as a primary escalation point for complex patient access issues, partners closely with cross‑functional stakeholders (Sales, National Accounts, Hub/Case Management, Trade & Distribution, Medical, and Market Access), and ensures that customers receive seamless, compliant, and patient‑centered service.
This is a non‑promotional, field‑based leadership role that requires strong operational excellence, strategic thinking, and the ability to lead through influence in a dynamic and evolving access landscape. This position requires up to 60% travel.
Leadership & Team Management
- Lead execution of strategic and tactical initiatives across the PAM team, ensuring consistent delivery regardless of brand or therapeutic area
- Coach, mentor, and develop PAMs to build deep product, reimbursement, and payer expertise across both franchises, including Medicare, Medicaid, commercial access, and specialty pharmacy pathways.
- Conduct routine field coaching visits to evaluate PAM execution, provide real‑time feedback, and support continuous performance improvement.
- Oversee personnel actions including hiring, performance management, corrective action, recognition, and promotions.
- Support onboarding and ongoing training of new PAMs in partnership with Training, Patient Support, and Market Access leadership.
- Serve as the primary escalation point for complex access challenges from PAMs, Sales, Case Management/Hub, and external customers.
- Identify coverage, reimbursement, distribution, or HUB‑related issues and lead cross‑functional teams to timely resolution.
- Ensure alignment and flawless execution across operational partners (Hub, SPs, Trade, Distribution, National Accounts).
- Translate corporate access strategy into actionable execution plans tailored for field operations and customer environments.
- Partner with Sales Leadership (RBLs/RSMs), National…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).