Child Protective Services Case Aide

Overview

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Department of Health and Human Services (DHHS)

Opening Date:
January 5, 2026

Closing Date:
January 16, 2026

Job Class Code: 5074

Grade: 18 (Pro/Tech)

Salary: $20.73 – $26.48 per hour*

* Employees in this classification begin at step 3 of the pay scale

Position Numbers: ,

Location:

Portland

As a Child Protective Services Case Aide, you will play a vital role in the support and reunification of families served by the Office of Child and Family Services – Child Welfare division. You will:

• Supervise visits between children and their parents, sit with children in hotel and hospital placement, and transport clients for various visits and appointments
• Make referrals to connect children, parents, and family members with needed services
• Enter documentation into the Child Welfare information system, Katahdin
• Maintain legal records and serve court paperwork

A successful candidate will have strong interpersonal skills, organizational and computer skills. This position is part of a team dynamic that’s main objective is to assist, inform, and interact with the public. Your work will include significant travel within areas served by the local district office and will include occasional mandatory overtime.

Training, education, or experience in office and client support work that demonstrates
1) competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures, and
2) the ability to use independent judgment, initiative, and decision-making on complex administrative and direct service activities.

This position requires the possession of a valid Class C Maine Motor Vehicle Operator's License.

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State s population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.

For additional information about this position please contact Michelle Freeman, CPS Supervisor at , or Tiffany Delisle, CPS Supervisor at .

To apply , please upload a recent resume (if available) and cover letter addressing each of the two competency areas identified in the above section.

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact Mandy.

Hernandez

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce s health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is…