Office Assistant Senior

Office Assistant Senior – Multnomah County

Pay Range: $27.64 - $33.85 Hourly

Department: Health Department

Job Type: Regular Represented

Exemption Status: Non-Exempt

Closing Date: January 04, 2026

Work Location: Rockwood Market Hall Building, 3rd Floor – Suite 310, 458 SE 185th Ave, Portland, OR 97233 (temporary), eventually Permanent – 427 SE 187th Ave, Portland, OR 97230

Schedule: Monday to Friday, 9:00 AM – 5:30 PM (hourly position eligible for overtime)

We seek leaders, achievers and doers who bring skill and passion to a challenging and evolving environment. At the Multnomah County Health Department we are inspired by the mission to work with communities to advance health equity, protect the most vulnerable, and promote health and wellness for everyone. We uphold values of compassion and care, empowerment, racial equity, creativity, and integrity.

• Enter and maintain individual appointment and class schedules
• Coordinate with Supervisors and OA Seniors at other WIC sites on staffing and scheduling issues
• Work cooperatively and use positive and effective communication with co‑workers and supervisors
• Send text reminders for group education classes and complete follow‑up work
• Prepare Excel reports to opt‑in new participants, update participant information in texting software, monitor accuracy of data and ensure deadlines are met
• Provide all services in a culturally appropriate and sensitive manner
• Assist in orientation and training of new employees, assign duties and provide coaching to clerical staff
• Order and maintain inventory of office items, such as training material, forms, office supplies, equipment, etc.
• Serve as the resource for computer or phone problems, policy and procedure questions, facilities problems and handling difficult participants
• Facilitate meetings, take minutes, and communicate staffing updates/changes to staff
• Use customer service skills and critical thinking to assist participants in person and over the phone with a variety of needs
• Work cooperatively to share and manage call volume

Multnomah County offers an exceptional benefits package that includes employer‑funded retirement savings; health and dental insurance at very low cost to full‑time employees and their dependents; paid parental leave; wellness programs; a focus on work‑life balance; and much more. Find details on our benefits website.

The pay range listed above is intended to provide general guidance on the earning potential for the role. Actual compensation will be determined in accordance with the Oregon Equal Pay Law and will consider factors such as relevant experience and education. Candidates should expect initial offers within the listed range.

Multnomah County values difference and supports a culture of dignity and respect for all employees and the communities we serve. We are an Equal Opportunity Employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information, or other legally protected characteristics.

We consider any combination of relevant work experience, volunteering, education, and transferable skills unless listed as required.

• Completion of twelfth grade
• Three (3) years of specialized and increasingly responsible office support experience dealing directly with the public

• Ability to recognize and respond to signs of trauma and provide sensitive, empathetic service
• Effective communication skills
• Attention to detail
• Time management skills
• Technological proficiency – comfortable using office software and communication platforms
• Transferable skills gained through education, work experience (including military) or life experiences relevant to this position

• Initial review of minimum qualifications
• Evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Background, reference, and…