Regional Office Administrator

Role can be in Longview, WA, Portland, OR, or Salem, OR

The Regional Office Administrator is responsible for overseeing and training Office Administrators within their designated region. This role involves providing guidance, education, and support to ensure uniform training and effective performance across the region. Key responsibilities include handling billing, collections, customer service, purchasing, report generation and analysis, inventory control, payroll, and shipping and receiving. The position requires independence and decision-making contributions.

• Maintain organization and multitask effectively, managing pressures and deadlines with a positive and professional demeanor.

• Review and stay updated on payroll rules and policies, especially with Prevailing Wage requirements, ensuring compliance with both State and Federal regulations and are identified early on.
• Assist and train on how to do certain processes on PVW and send certified payroll as required.

• Attend and lead weekly Teams meetings to coordinate and communicate effectively with your Office Administrators in your territory.

• Have experience or familiarity with conditional and unconditional lien releases (contract forms).

• Create and implement comprehensive training programs tailored to the needs of Office Administrators in each region.

• Conduct training sessions, workshops, and seminars to impart essential administrative skills and best practices.

• Educate Office Administrators on company policies, procedures, and protocols to ensure consistency and adherence to organizational standards.

• Provide continuous support and mentorship to newly appointed Office Administrators during their initial role period.

• Stay current with industry trends and advancements to enhance training curriculum.

• Work with regional managers and supervisors to identify areas for improvement and develop targeted training solutions.

• Offer constructive feedback and performance evaluations to support professional development.

• Address challenges faced by Office Administrators, providing timely solutions and guidance.

• Promote effective communication between regional offices to build a cohesive administrative network.

• Monitor and assess training program effectiveness, making necessary adjustments for continuous improvement.

• Maintain detailed records of training sessions, progress reports, and competency assessments.

• Oversee billing processes and coordinate the aging of accounts within the territory, ensuring accurate and timely financial management.

• Ensure all Office Administrators in the territory receive consistent and cross-training to meet company standards.

• Handle incoming and outgoing shipments, routing to the appropriate department and selecting the appropriate carrier.

• Perform tasks such as purchasing money orders, visiting the post office or bank as needed.

• Carry out filing and other duties as assigned.

• Education: High School diploma or GED; or 5 years of related experience and/or training; or an equivalent combination of education and experience.
• Experience: Proven experience as an Office Administrator or in a similar administrative role is essential.
• Training
  
  Skills:
  
  Demonstrated proficiency in training and instructional techniques.
• Office Management: Strong understanding of office management procedures and best practices.
• Communication: Excellent communication, interpersonal, and presentation skills.
• Adaptability: Ability to adapt training methods to various learning styles and skill levels.
• Travel: Willingness to travel within the designated regions to conduct training sessions.

Valid driver license and insurance. Ideal candidate will be notary certified or be able to obtain certification as Notary Public
.

Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications.

Founded in 1969, today we have 30 locations and 400+ employees in…