Transportation Assistant

The employee serves as a Transportation Assistant
- Transportation Coordinator within the Veteran Transportation Service (VTS) located at the Veterans Healthcare Administration in Portland - OR.

To qualify for this position - applicant(s) must meet at least one of the following qualification requirements. Specialized

Experience:

You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level(GS-5) in the Federal Service that has given the you the particular knowledge - skills and abilities required to successfully perform the duties of a Transportation Assistant
- Transportation Coordinator. Qualifying specialized experience includes performing transportation support duties such as coordinating connections/scheduling - documenting travel information; collecting - compiling - and tracking data on a daily basis;
Performs a basic analysis of data and generates a variety of reports; entering data into automated tracking data bases; and planning and directing a program that provides support services.

NOTE:

Experience must be fully documented on your resume and must include job title - duties - month and year start/end dates AND hours worked per week. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://(Use the "Apply for this Job" box below)..

• *** THIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION
  *** The primary purpose of this position involves workload forecasting - scheduling design - procedure development - and quality improvement implementation - modification of processes - evaluation - and ongoing operational flow of the VTS program
• The coordination of transportation function is multi-faceted and diverse
• The three major areas of responsibility are: (1) Scheduling - Data Collection - & Tracking Support
• (2) Consult Management responsibilities
• (3) Program Support responsibilities
• The incumbent must have knowledge of clinical services - related software - and programs as they relate to clinical computing and office automation
• Major duties include but are not limited to:
  
  Performs work involving consult management - appointment scheduling and admissions scheduling
• Daily responsibilities include collecting - compiling - and tracking data and statistical information in support of Veteran Transportation Service (VTS)
• Performs a basic analysis of the data and generates a variety of reports
• Reviews documents - reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate
• Enters pertinent information into an automated tracking system
• Coordinates service practices that decrease waits and delays for patients in all specialty areas
• Utilizes the Veterans Health Information System & Technological Architecture (VISTA) - Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations
• Plans for - organizes - administers - and directs how the work will be accomplished for the VTS program
• Planning responsibilities require consideration of support services e.g.
  
  - systems management - operations - workload forecasting - review - and reporting of data/statistical results of program/project studies - vehicle maintenance and repair - etc
• Coordinates the day-to-day operation of VTS program flow - processes - and functions
• Plans and provides support services in the following types of program areas: electronic records management
• driver scheduling setup & management
• space utilization services
• Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs
• Performs other related duties as assigned
• Work Schedule:
  
  Monday-Friday - 8:30am - 5:30pm Recruitment & Relocation
  
  Incentives:
  
  Not authorized Critical Skills Incentive (CSI):
  Not Approved Telework:
  This position may be authorized for telework
• Telework eligibility will be discussed during the interview process.