Account Services Rep II

Account Services Rep II page is loaded## Account Services Rep II locations:
Portland, Oregon, United States of America time type:
A tiempo completoposted on:
Publicado hoyjob requisition :
R-020987

This position is designated as a hybrid role based out of our headquarters near Portland, Oregon. The current expectation is for employees to work onsite four days per week, subject to change based on business needs. This in-office requirement may be adjusted at the discretion of the company.### At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: *“It’s perfect. Now make it better.”
* As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.###
** ABOUT THE POSITION
** Columbia Sportswear’s dynamic global supply chain consists of 4 distribution centers, 430 retail stores, 80 apparel factories and 20 footwear factories worldwide. We pride ourselves on getting products to market quickly, safely, and cost-effectively. By leveraging data analytics, we’re constantly pushing to make smarter business decisions and identifying innovative ways to make Columbia Sportswear’s supply chain more efficient and effective to meet our consumers’ ever-changing needs.

As an
** Account Services Representative II**, you’ll manage a large retail account base and ensure operational excellence from order placement through delivery. You’ll proactively monitor compliance with customer requirements, analyze performance metrics, and collaborate across teams to reduce financial exposure and deliver exceptional service. Your ability to build strong relationships and drive process improvements will help us meet sales initiatives and exceed customer expectations.###

** HOW YOU’LL MAKE A DIFFERENCE
*** Manage orders for key accounts from placement to delivery, ensuring accuracy at SKU level, pricing, and delivery dates.
* Analyze order-management processes and recommend improvements to sales reps and customers.
* Monitor and report key customer metrics such as fill rate, on-time delivery, and chargebacks.
* Collaborate with sales, logistics, and planning teams to maximize on-time delivery and compliance with customer requirements.
* Drive issue resolution at the PO level and execute revisions within company guidelines.
* Participate in cross-functional initiatives to improve efficiency and leverage supply chain strategies like direct ship and 3PL.
* Act as a liaison between customers, sales, and internal teams to ensure replenishment programs succeed.
* Proactively communicate with accounts and sales reps to suggest corrective actions and maintain strong relationships.###
** YOU ARE
*** A strong communicator who can simplify complex information and influence others.
* Proactive and assertive in follow-through with customers and business partners.
* Analytical and detail-oriented, with a knack for solving problems and improving processes.
* Comfortable operating in a dynamic environment, prioritizing tasks, and meeting deadlines.
* This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
* Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://(Use the "Apply for this Job" box below). EEOC Know Your Rights
6.12.pdf. If you need reasonable accommodation because of a disability for any part of the…