Business Ops II

Business Operations Specialist II – Business Operations

Location: Hybrid schedule within Oregon, Washington, Idaho or Utah

As part of the Actuarial Risk Adjustment team, you will manage multiple, often changing objectives across domains such as project management, data analysis, process improvement, communications & change management, and more. You will support our mission to create a person‑focused health‑care experience.

• Analyze data to identify trends, opportunities, and challenges.
• Develop and maintain dashboards, reports, and metrics to track key performance indicators (KPIs).
• Collaborate with cross‑functional teams to identify areas for process improvement and develop solutions.
• Manage small‑scale projects and operational initiatives.
• Document business processes and procedures.
• Prepare and present complex data, analysis or findings to all levels.
• Lead data analysis and reporting to identify trends, opportunities, and challenges.
• Manage medium‑scale projects and operational initiatives.
• Mentor and guide junior analysts in their professional development.
• Perform complex analyses on programs and initiatives and create visual representations and summary reports of findings.
• Work independently and as part of a larger team supporting internal customer groups.
• Assist leadership with problem identification, resolution, and program development.
• Partner closely with IT to ensure alignment of the strategic roadmap and projects.
• Identify critical project risks and issues, drive resolution, and appropriately elevate to senior leadership or key stakeholders.

Education and Experience:

• Bachelor’s degree in Business Administration, Operations Research, Computer Science, or related field.
• 5+ years of experience in business operations, data analysis, or a related field.

Skills & Attributes:

• Highly advanced analytical and problem‑solving skills.
• Proficiency in data analysis tools, such as Excel, SQL, and Tableau.
• Strong leadership and mentoring skills.
• Business sense in finance, accounting, economics, and risk management.
• Ability to manage difficult tasks and deliver results with short deadlines.
• Curiosity to tackle hard business problems using data and analytics.
• Ability to analyze and measure the effectiveness of existing business processes.
• Proven ability to lead and manage cross‑functional teams.
• Strong facilitation and presentation skills.
• Ability to negotiate and resolve project and team issues with diplomacy.
• Ability to work independently, prioritize, and manage multiple projects.

Base Salary Range: $91,800.00 – $ (location dependent)

Bonus target: 10% of base salary.

Competitive benefits package including medical, dental, vision, mental health, health savings account, 401(k) with a match, paid time off, paid parental leave, wellness programs, employee assistance, and commute benefits.

Primarily performed in an office environment. May require occasional outside‑of‑normal hours.

We are an Equal Opportunity employer dedicated to a drug and tobacco‑free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email C