Principal Business Analyst

Job

Requisition  Overview You will contribute to Strategic Programs and Offerings by aligning business requirements with program objectives, driving business model and process changes, and supporting offering standardization. You will work across business partners, business architecture, product management, engineering, and IT teams to translate business strategy into scalable capabilities and successful outcomes.

This role requires someone who can operate independently, think beyond individual requirements, understand end-to-end and downstream impacts, and help shape solutions that address both immediate and longer-term business needs.

Responsibilities Requirements & capability definition:
Refine business capabilities and translate them into detailed business requirements, user stories, use cases, process flows, and acceptance criteria aligned with program objectives

Problem definition & solution shaping:
Advocate for the business need, challenge proposed solutions when they do not adequately address the underlying problem, and help teams reframe problems before significant investment is made Stakeholder alignment:
Facilitate working sessions that bring stakeholders together around business objectives, requirements, priorities, and expected outcomes

Product & engineering partnership:
Serve as a trusted liaison between business partners, Product Managers, architects, and engineering teams, translating business needs into actionable technical requirements

Solution validation:
Work throughout design, development, and testing to confirm that delivered solutions meet documented business requirements and achieve intended business outcomes

Navigate ambiguity:
Independently drive complex initiatives forward despite changing priorities, evolving scope, and incomplete or changing requirements

Ownership & autonomy:
Operate with limited oversight while recognizing when broader alignment, escalation, or specialized expertise is required

Future-focused thinking:
Advocate for scalable capabilities that support longer-term strategic needs rather than narrowly solving individual use cases

Minimum Qualifications Bachelor's degree or equivalent experience3-5 Years of business analysis supporting requirements gathering, business process mapping and system implementations

Experience analyzing complex processes and driving execution of improvements

Knowledge of process improvement methodologies

Facilitate working sessions and drive outcomes

Proven records of deliverables in transformation projects (Business Requirements, User Stories, UAT documentation) Knowledge of CRM systems (i.e. Salesforce), CPQ or SAP S/4

The Ideal Candidate Curiosity:
Naturally curious and able to ask the right questions to uncover root causes, understand complex problems, and identify solutions

Organization & Ownership:
Strong organizational skills to manage an area of business, take ownership, set goals, and keep work moving forward

Simplifying Complexity:
Ability to break down complex processes and initiatives into clear, manageable components

Flexibility & Creativity:
Creative and adaptable, with the ability to navigate changing circumstances and develop solutions to challenges

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