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Electric Service ; ESR) Program Manager

Job in Portland, Multnomah County, Oregon, 97272, USA
Listing for: Portland General Electric
Full Time position
Listed on 2026-10-17
Job specializations:
  • Business
    Change Management, Operations Management
  • Management
    Change Management, Operations Management, Project & Program Management
Job Description & How to Apply Below
Position: Electric Service Requirements (ESR) Program Manager
At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Electric Service Requirements(ESR) Program Manager Job Function

Summary:

The ESR Program Manager plans, leads, and implements projects and process improvements supporting PGE’s customer-facing electric service requirements and engineering standards. Coordinates the development and lifecycle management of the Electric Service Requirements, Commercial, Subdivision, and Medium Voltage guides and related standards, work practices, and technical drawings. Partners with engineering, operations, design, construction, and other stakeholders to align customer requirements with internal design and construction standards.

Leads cross-functional initiatives involving code and requirement changes, standards modernization, technical documentation, drafting support, and engineering tools. Identifies and implements improvements that enhance safety, reliability, consistency, cost effectiveness, and customer experience.

Key Responsibilities:

Project Planning and Consultation-Leads projects of varying size and complexity, including business systems and process improvements, organizational changes, strategy implementation, training initiatives, feasibility studies, and pilot programs.

Supports major or enterprise-wide projects by collaborating with senior project managers, project sponsors, and cross-functional teams.

Partners with operations leaders and stakeholders to define project objectives, scope, deliverables, and business justification while ensuring strategic alignment, cost effectiveness, and minimal operational or customer service impacts.

Develops and maintains project planning documents, including project charters, business cases, work breakdown structures, schedules, cost baselines, resource plans, and project milestones.

Identifies project dependencies, resource requirements, risks, and mitigation strategies; collaborates with Supply Chain, Legal, IT, and other stakeholders on project needs and vendor-related activities.

Project and Team Leadership-Leads project teams in achieving objectives, deliverables, and timelines, or coordinates team activities in support of a senior project manager.

Facilitates meetings, establishes clear roles and expectations, tracks action items, and promotes collaboration, accountability, and effective team performance.

Provides guidance and direction to project team members, monitors adherence to established project management methodologies and standards, and addresses performance or coordination issues as needed.

Supports effective use of project collaboration tools, document repositories, and established project management processes.

Project Controls and Risk Management-Establishes and maintains project controls to monitor scope, schedule, budget, quality, resources, and risks.

Tracks project progress, expenditures, milestones, issues, and action items; identifies variances, potential scope changes, and emerging risks, escalating significant concerns as appropriate.

Maintains and updates project plans to reflect changes in priorities, resources, schedules, and deliverables.

Collaborates with project sponsors and stakeholders to evaluate proposed changes and support timely, informed decision-making.

Stakeholder Engagement and Communication-Develops and supports…
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