Program Manager

Description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day.

OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview:

The Program Manager oversees and optimizes OCHIN's systems, processes, initiatives, and tools to support

the success of our members. This role leads strategic programs, focusing on equitable clinical, financial, and

operational outcomes for OCHIN members. The Business Partner works closely with management to define

program goals and ensures alignment across teams to drive successful outcomes. Responsibilities include

providing consultation and technical assistance, managing grant compliance, fostering positive funder

relationships, and acting as the program's voice to ensure stakeholder communication and process

alignment. This role plays a critical part in the execution of OCHIN's strategic goals and the achievement of

desired outcomes for all stakeholders.

Essential Functions:

• Program Leadership & Execution: Lead the full lifecycle of strategic programs-from scoping and planning to execution and optimization-ensuring alignment with OCHIN's mission and organizational goals.
• Stakeholder Engagement & Communication: Build and maintain strong relationships with internal teams, executive leadership, and external partners. Serve as the primary point of contact for program inquiries and regularly communicate progress, outcomes, and roadmaps.
• Project & Program Governance: Apply advanced project management techniques to prioritize tasks, manage resources, mitigate risks, and uphold program governance, quality standards, and customer satisfaction.
• Data-Driven Strategy & Continuous Improvement: Use data and analytics to guide program direction, improve deliverables, and enhance member experience. Identify opportunities to increase adoption and optimize tools, technologies, and processes.
• Organizational Alignment & Brand Stewardship: Stay informed on industry trends, regulatory requirements, and internal services. Promote a member-centric culture and uphold OCHIN's brand integrity through consistent use of tools, documentation, and knowledge-sharing practices.
• Other duties as assigned.

Requirements

• 3-4 years of experience in program or operations management applying improvement science methodologies (e.g., Lean, Six Sigma, PDSA)
• Demonstrated ability to synthesize complex operational data and insights into clear, actionable strategies for cross functionable teams
• Excellent communication and interpersonal skills to effectively engage with diverse stakeholders.
• Strong analytical and problem-solving skills…