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CX Service Delivery Strategy & Transitions Lead

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Showcify, Inc.
Full Time position
Listed on 2026-10-20
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 154000 - 193000 USD Yearly USD 154000.00 193000.00 YEAR
Job Description & How to Apply Below

Mercury seeks a senior program manager to shape CX delivery across incubation, Core Support, and outsourced partnerships. You will synthesize data, build business cases, and guide CX leadership through clear, evidence-based recommendations.

You’ll work with Workforce Management, Enablement, QA, and Support to plan capacity, training, and readiness, driving measurable improvements in customer outcomes and cost efficiency.

Consider building your career as a CX Service Delivery Strategy & Transitions Lead at Showcify, Inc.

Join us at Showcify, Inc. as our next CX Service Delivery Strategy & Transitions Lead in Portland, OR, United States.

We are currently recruiting a CX Service Delivery Strategy & Transitions Lead for our team in Portland, OR, United States.

This is an excellent opportunity to take on the CX Service Delivery Strategy & Transitions Lead role at Showcify, Inc.

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