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Front Desk Golds Gym PNW

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Gold's Gym Washington
Part Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

Overview

Are you a Motivator looking for a dynamic job that offers a friendly and positive work environment? We're excited to announce our opening for a Front Desk Associate position, tailored for nights and weekends.

Responsibilities
  • Warm Welcome:
    Greet and direct our members, guests, and staff with enthusiasm, creating a friendly and inviting atmosphere during night and weekend shifts.
  • Front Door Control:
    Maintain security and control at the gym's entrance and retail area, ensuring a safe and welcoming environment.
  • Efficient Check-Ins:
    Follow proper check-in procedures, registering each member and guest promptly.
  • Guest Registration:
    Register all guests using the correct procedures and direct appointments to fitness consultants professionally.
  • Professional Phone Etiquette:
    Answer calls in a courteous and professional manner, handling inquiries and messages effectively.
  • Appointment Management:
    Follow up on telephone inquiries to ensure appointments are booked correctly.
  • Member Support:
    Respond promptly to member requests, inquiries, and concerns, maintaining our high-quality service standards.
  • Neat Appearance:
    Present a tidy and professional appearance while on duty, wearing the proper uniform attire with your nametag.
  • Customer Service:
    Distribute towels, and other materials as needed, making class reservations and processing retail and concession sales.
  • Team Player:
    Attend staff meetings as directed and help maintain the front desk area according to company standards.
  • Safety First:
    Follow safety procedures and report any safety concerns or incidents.
  • Reliable Attendance:
    Work scheduled shifts and adhere to company attendance policies.
  • Go the Extra Mile:
    Perform other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor, including light cleaning and organizing weights.
Qualifications
  • High School Diploma or Equivalent:
    Required for this position.
  • Customer Service

    Skills:

    Excellent customer service skills are essential.
  • Effective Communication:
    Ability to communicate effectively with both staff and members, both verbally and in writing.
  • Basic Accounting Knowledge:
    Understanding of basic accounting principles.
  • Tech Savvy:
    Functional computer skills are required.
  • Multi-Tasking:
    Ability to handle multiple tasks efficiently.
  • Flexibility:
    Must be able to work a flexible schedule, including holidays and weekends.
  • Physical Requirements:

    Must be able to lift 45lbs and stand for extended periods.
  • Team Player:
    Uphold Gold's Gym Vision, Mission, Values, and code of conduct.
  • Company Policies:
    Comply with all Gold's Gym policies and procedures.

If you're a motivated individual looking for a fulfilling part-time job that offers competitive pay and a supportive team, we encourage you to apply for our Front Desk Associate position. Join us in creating a welcoming and positive atmosphere at Gold's Gym PNW during nights and weekends!

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