Call Center Representative

Call Center Representative (Fundraising for Charities)

Location:

North East Portland, Oregon (on site). This is not a remote position and you will work from our office.

$18 to $20 per hour (full time equitable rate).

401(k), Dental, Medical, Vision.

• No cold calling – only outreach to prior donors.
• Hourly pay, not performance or commission based.
• High‑level team spirit, drama‑free workplace.
• No major holiday work.
• Company celebrates birthdays, anniversaries and good work.
• Flexible scripting – bring your personal style.
• Comprehensive training program.
• Leave knowing you made a real difference for neighbors in need.
• This is not a remote job.

• Positive attitude.
• Good communication skills.
• Basic computer experience.
• Passion for helping those in need.
• Past customer service, sales, or call center experience preferred but not required.
• Desire for non‑seasonal, permanent employment with a growing company.
• Ability to work with coaching staff to develop in job.
• Reliable, consistent schedule.

Full‑time (40 hrs) available.

• Schedule 1:
  Monday‑Friday 9 AM – 5:30 PM.
• Schedule 2:
  Tuesday‑Saturday 9 AM – 5:30 PM.

Gateway Communications, Inc. has been in business for over 30 years. We are a stable, growing company expanding a new call center. We help neighbors in need locally, nationally and worldwide. Located in North East Portland near the airport, we are dedicated to a positive impact in communities.

• "I love working for Gateway! Great management team and co‑workers. I get to help raise funds for homeless people, animals and food banks. It feels great to make a difference." – Kim
• "I have worked for Gateway Communications for going on FIVE years. I worked in numerous call centers in the past for about SEVENTEEN years. Gateway Communications is simply the best call center I worked in by far." – Mark
• "Gateway is one of the most ethical companies I’ve encountered in a long time. Gateway cares deeply about their employees and the charitable organizations they raise funds for." – Dennis
• "Every day I love the company I work for, the people I work with, and the work I am blessed to do as a career. Not many people can say that about their job or their life. I am so grateful to be part of the Gateway family!" – Lynn

Respond to this posting with your resume. Please answer all four screening questions. Amanda will reach out for next steps.