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Client Solutions Specialist - Manufacturing
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-10-17
Listing for:
Opti Staffing Group
Full Time
position Listed on 2026-10-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Our client is a small, team-oriented distributor serving architectural, museum, and commercial clients. We pride ourselves on providing consultative support, precise order processing, and operational excellence. Our environment is structured, collaborative, and detail-driven, supporting customers who rely on accuracy and product expertise.
Location: NE Portland, OR - Onsite
Pay: $22/hr, DOE
Schedule: Monday - Friday | Full Time
- Health, Dental, and Vision Insurance
- Paid Time Off & Holidays
- SIMPLE IRA (eligible after 12 months)
- Stable, team-oriented work environment
- Hands-on, multi-functional role
- Opportunity to grow within operations and product knowledge
We are seeking a detail-oriented and operations-minded Customer Solutions Specialist to support customer inquiries, order processing, and warehouse coordination. This is a multi-functional role combining customer service, consultative support, administrative accuracy, and hands-on operational assistance.
- Respond to inbound customer inquiries via phone, email, and in person
- Ask clarifying questions to understand project requirements and recommend products
- Prepare accurate quotes and process customer orders
- Enter and review orders in the order management system
- Process payments and generate invoices
Maintain organized customer records and order histories - Communicate order status and shipping timelines
- Coordinate order flow from office to warehouse
- Generate shipping labels and prepare orders for pickup
- Assist with pulling, packing, and shipping as needed
- Support inventory counts and discrepancy reporting
- Operate light machinery (cable cutting equipment) after training
- High school diploma or equivalent
- Experience in customer service, sales support, order processing, or operations
- Strong attention to detail and accuracy
- Clear written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable working independently and in a small team setting
- Ability to lift up to 40 lbs
- Experience in manufacturing, distribution, or B2B environments
- Familiarity with ERP or order management systems
- Exposure to shipping, logistics, or inventory processes
- Ability to learn technical or product-based information
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