Customer Service and Production Associate

Join our dynamic team at Edible Arrangements in Portland, OR, where your problem-solving skills and customer-centric attitude can truly shine. As a Full Time Customer Service and Production Associate, you will engage directly with customers and contribute to the crafting of our delightful edible products. This onsite role offers a unique opportunity to be part of a creative food manufacturing environment where integrity and safety are prioritized.

This position provides a chance to grow in a vibrant team culture focused on excellence.

You’ll play a vital role in ensuring customer satisfaction while being surrounded by delicious, fresh creations every day. If you have a passion for exceptional service and a desire to work collaboratively, and be part of our sweet adventure!

As a new Customer Service and Production Associate at Edible Arrangements, you will start your day by prioritizing customer inquiries, ensuring a friendly and efficient experience. You will handle phone calls and in-person interactions with customers, providing information about our products and assisting with their orders. In the production area, you will learn to skillfully prepare and assemble various fruit arrangements, adhering to our quality standards and safety protocols.

Daily tasks will include washing, cutting, and arranging fruit while maintaining a clean and organized workspace. You will collaborate with team members to meet production goals and manage inventory efficiently. Additionally, you will actively participate in problem-solving during peak times, ensuring customer satisfaction and timely order fulfillment.

Training will include familiarization with our products, safety procedures, and customer service best practices to set you up for success in your new role.

To succeed as a Customer Service and Production Associate at Edible Arrangements, a variety of skills are essential. Strong communication skills are vital; you’ll need to convey information clearly and engage with customers effectively to ensure their satisfaction. A friendly and positive demeanor will help create a welcoming atmosphere for all who enter. Attention to detail is crucial in both customer service and production tasks.

You will need to accurately process orders, prepare fruit arrangements, and maintain high quality standards.

Additionally, organizational skills will help you manage tasks efficiently and keep your workspace tidy. Problem-solving abilities are also important, as you’ll often need to address customer inquiries or production challenges on the fly. Finally, teamwork and collaboration skills will foster a supportive work environment, allowing you to thrive alongside your colleagues in this fast-paced food manufacturing setting.